No, unfortunately Pothos does not currently accept Medicare or Medicaid plans, and due to federal regulations, we cannot provide services to anyone who is covered by Medicare or Medicaid - even if they want to pay out of pocket.

We’ll take your payment information when you book your first appointment. You’ll be billed at the close of your appointment, and it may take 1-2 business days for the charge to show up on your statement. We accept all major credit/debit cards.

Pothos offers a variety of therapy options tailored to meet your unique needs. Our licensed therapists are trained in individual therapy, couples therapy, family therapy, and group therapy. Additionally, we specialize in trauma-informed therapy, cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based therapies.

The duration of therapy sessions at Pothos varies based on the type of therapy and your individual needs. Typically, individual therapy sessions last around 50 minutes, while couples and family therapy sessions may range from 60 to 90 minutes. Group therapy sessions may last for 90 minutes to two hours. Your therapist will work with you to determine the most appropriate session length for your therapy journey.

During your first therapy session, your therapist will spend time getting to know you and understanding your reasons for seeking therapy. They will likely ask you questions about your background, medical history, and current challenges. It's an opportunity for you to share your goals and concerns and for your therapist to explain how therapy can help. The first session is also a chance for you to assess if the therapist is the right fit for you.

Step 1: Find out what your out-of-network coverage is. Grab your insurance card and call the number on the back. Ask if you have out-of-network coverage for behavioral health and what deductible you need to meet before they will start reimbursing. They may cover a percentage of the cost, typically 50-80% of the allowable reimbursement. Step 2: Download the Reimbursify app or contact your insurance company to learn their unique process to submit an out-of-network claim. Step 3: Tell your therapist you need a 'superbill' and upload it to Reimbursify. Once you hit your deductible, your insurance company will start mailing reimbursement checks to your mailing address.

Pothos Health believes everyone should have access to high-quality trauma therapy, and as part of that mission, we do accept private pay sliding scale members. If you need this benefit, please contact us.

If you are in a location in a state we are not expanded to or have an insurance not listed, you can often still use your benefits.

Privacy and access are important. If you would not like your insurer to have access to your records or do not currently have insurance, we accept private pay members as well.